| Q. |
Why should xDSL Service Providers and xDSL Rollout Managers
use NETLINK 430 Digital Line Test Sets? |
| A. |
Here are a few of the ways that
NETLINK 430 DLTS can assist Network Service Providers
to ensure that a high standard of quality and reliability
is maintained to customers in the deployment of high
speed Digital Subscriber Line (xDSL) services.
- The Test Set increases the productivity
of field staff, and reduces the costs of testing
- Automatic remote controlled operation
means that ONE field technician can now perform tests
in a fraction of the time which previously required
two technicians
- Automated test results mean significant
reductions in paper work, recording and administration,
and are free from misinterpretation or human error
- Complete cable performance data
eliminates the need for retesting as xDSL services
are upgraded or as new services are deployed in the
future
- The ability to completely characterise
each cable pair and detect marginal faults which otherwise
lead to repeat service calls and customer dissatisfaction
- The Test Set can replace a range
of normal test instruments, thereby allowing Service
Providers to reduce the inventory and costs of test
equipment.
|
| Q. |
Why test at all? Why
can't we just determine which subscriber lines will support
different xDSL services, from our existing cable records
and/or by geographic distance from the exchange? |
| A. |
You can, but in the longer
term, not testing can turn out to be false economy.
Cable records are not always accurate. Individual cable
defects, such as split pairs and bridged taps, can significantly
degrade xDSL transmission, compared with a "good"
pair of the same length and in the same cable.
A defective, for example, unbalanced cable pair can appear
to perform OK initially, but later become unreliable as
more xDSL services are commissioned in the same cable.
Resulting repeat service calls and customer dissatisfaction
can be expensive.
You can use your test data to improve your cable records,
to supplement your prequalification data, and to identify
potential problem areas.
NETLINK testing completely characterises the performance
of each cable pair for ALL xDSL services. Once done, you
won't need to return, as more demanding, higher speed
xDSL services are rolled out in the future.
The NETLINK DLTS can identify most commonly occurring
cable defects which can degrade xDSL, by single ended
tests, e.g. from the exchange MDF. A single field operator
can test many subscriber lines in a short time, without
travelling, and the test results will be valid for all
future xDSL. |
| Q. |
Why can't we use xDSL
modem based testers? |
| A. |
You can, and you can also use the similar diagnostic
capabilities built in to DSLAMS, or you can get your
customers to use the similar diagnostic capabilities
built into their xDSL modems. The xDSL Modem Tester
method is fairly common in the U.S.A.
But again, an unbalanced cable pair can appear to pass
initial modem diagnostics but can later become unreliable
as xDSL data rates are pushed up, and more (and often
deregulated) xDSL services are deployed in the same
cable.
There are many similarities to the technique of field
technicians using an Internet V-Series Modem to diagnose
customer problem with modem speed, errors or disconnect
problems. Whether or not the technician's modem works
correctly, does not lead directly to the cause of the
problem, nor the actual network fault, nor to customer
satisfaction.
When technicians have performed NETLINK DLTS tests (from
the customers premises or from the exchange) they know:
- The performance of the customer's line (relevant
to all xDSL)
- Its loss and/or effective length
- Whether the pair has any defects
- What those defects are.
|
| Q. |
Why was the NETLINK 430
Digital Line Test Set developed? |
| A. |
Prior to the development of the NETLINK 30 DLTS, the
only xDSL test tools were manually operated wideband
oscillators in conjunction with wideband level meters,
plus a variety of the test gear such as high voltage
"Meggers" etc. These generally required a
skilled technician at each end of the cable, and the
results were prone to human error and misinterpretation.
Testers dedicated to specific xDSL testing e.g. for
ISDN or HDSL and/or emulating xDSL modems also appeared
on the market.
EDL took the view that xDSL service providers would
need test equipment which:
- Was simple to use , even by minimally trained field
staff
- Could identify cable defects, even if they did not
appear to degrade the xDSL service currently deployed
- Could completely characterise the performance of
cable pairs for all xDSL services (current and in
the foreseeable future)
- Would enable xDSL service providers to automate
the acquisition of xDSL and cable test data
- Would minimise "truck rolls" e.g. by providing
single ended testing (without field staff having to
travel to the far end of the cable).
The NETLINK 430 DLTS has successfully achieved these
goals and has enabled xDSL service providers in more
than 15 countries to perform automated, single person
xDSL testing.
The NETLINK 430 DLTS:
- Is extremely simple to use (e.g. typically all the
user has to do is press the test button, and wait
for 1 minute or less for the DLTS to display "Passed"
or "Failed"
- Identifies cable defects such as loading coils,
bridged taps, split pairs, unbalanced pairs, HR joints
and wet cable sections, which can degrade the reliability
of currently deployed or future xDSL services
- Completely characterises the performance of each
cable pair for all xDSL services. Once a series of
DLTS tests have been performed and the results stored
away, service providers do not need to access the
pair again to determine if it is suitable for SDSL
or VDSL or any other xDSL in the future
- DLTS test results can very simply be downloaded
into service provider's specialised databases or standard
3rd party databases and spreadsheets. The tests required
to be performed, the test parameters and the limits
to be applied to the tests (e.g. for different xDSL
categories) can also be downloaded from a PC to the
NETLINK DLTS
- Most cable defects, and the effective open circuit
cable length (i.e. determining the loss) can be measured
by single ended tests, performed by one person, without
having to leave the telephone exchange.
|
| Q. |
Why should I (an end user/field
operative) use the NETLINK DLTS? What's in it for me? |
| A. |
You will find it easy
to use. It has been readily accepted by end users in many
countries around the globe, for that very reason. Your
management probably expects you to be multi-skilled with
minimal training. You will find that performing xDSL tests
with the NETLINK DLTS is a skill which you can easily
pick up.
Its use will make you much more productive, and thereby
a more valuable employee. You will single handed be able
to test pairs and find problems in a fraction of the time
(often without even leaving the exchange) which two people
would take using other test methods.
The NETLINK DLTS will enable you to identify problems
on the spot , and therefore minimise customer dissatisfaction
and unnecessary repeat service calls , either by yourself
or by your colleagues.
You will become a better Network detective. |
| Q. |
How do I use NETLINK 430
DLTS? |
| A. |
Most of the time, your
DLTS will already be in the right testing mode, and will
be pre-programmed to perform exactly the tests you need
to do, and what limits to use for each test.
So, all you need to do is :
Plug the Test Lead into the Tester (this automatically
turns it on).
Connect the Test Lead to the pair you want.
Press [Auto] and [Test].
The DLTS will then perform the preselected tests and display
PASS or FAIL.
You can step through the individual test results, if you
want, by pressing [] and []. Or you can download
them to a computer, for subsequent storage and analysis,
by pressing [DOWN] and [TEST]. |
| Q. |
What are the most commonly
occurring cable pair problems which can degrade xDSL services? |
| A. |
The most usual are pair
defects which cause little if any problem for POTS use,
but can significantly degrade xDSL , such as spilt pairs
and bridged taps.
With a typical subscriber pair containing up to 20 randomly
jointed connections, split pairs can easily occur and
remain undetected until xDSL is required to operate over
the pair.
Some surveys have shown that more than 50% of existing
customer cable pairs have one or more bridged taps (i.e.
forgotten remnants of previous customer connections).
Other relatively common faults which the DLTS finds include
dry joints, insulation problems
(e.g. wet cable sections) and unbalanced pairs (leading
to noise and crosstalk). |
| Q. |
What is xDSL? |
| A. |
It is a generic term for a range of Digital
Subscriber Line (DSL) services such as ADSL, HDSL and
VSDL. Some of them such as ADSL are Asymmetric (i.e. the
download data rate to the customer is much higher than
the upload rate); others are Symmetric (e.g. SDSL). In
general they use digital signalling techniques to transmit
data (including Voice over Internet Protocol) to and from
the customer.
Mainly they use complex digital signalling processing
for modulation and demodulation (modem) techniques to
carry high data rates over relatively small bandwidths
(e.g. typically 8 Mbps over 1MHz for ADSL). These techniques
also usually distribute the data over a broad band to
minimise the effect of crosstalk and electromagnetic interference,
such as AM broadcast stations.
The DLTS User Guide and Training Course both contain additional
information on different types of xDSL. |
| Q. |
What is meant by the "crosstalk
environment"? |
| A. |
Crosstalk problems are minimal during the
early deployment of DSL. This means that xDSL can be provisioned
on cable pairs which are prone to radiating and picking
up crosstalk (and other interference) due to unbalance
.
However, in a highly competitive market place between
competitive carriers, service providers and xDSL equipment
suppliers, and with increasing deployment of faster and
more "aggressive" xDSL services, interference
between cable pairs is becoming an increasingly difficult
problem.
This is often referred to as the "crosstalk environment",
where the levels of interference often exceed signal levels.
The NETLINK 430 DLTS can significantly assist in these
problems with the increasingly digital and unregulated
"local loop".
The DLTS directly measures pair unbalance, which is the
basic cable impairment leading to crosstalk and interference
problems. It also measures near end (NEXT) and far end
(FEXT) crosstalk as well as signal to noise ratio.
The DLTS can also non intrusively measure the signal levels
and frequencies present on a cable pair, to enable network
providers to determine what services competitive carriers
are deploying on their network, in an unregulated environment.
The NETLINK 430 DLTS will continue to operate with negative
signal to noise ratios, i.e. where the noise (interference)
levels exceed the signal levels. |
| Q. |
How do I switch on the DLTS Meter and Transponder?
|
| A. |
Simply plug in the appropriate Line Test
Lead. |
| Q. |
What do I do if nothing
happens? |
| A. |
This usually means that its battery needs
changing. (Refer to the Trouble Shooting Section in your
User Guide).
Or you may not have plugged the Line Test Lead in far
enough, or it might be plugged in upside-down. (It is
polarised with a square key, but it can be forced the
wrong way.) |
| Q. |
What do I do if the Transponder
flashes its LED indicator when I switch it on? |
| A. |
If it is the green indicator flashing, this
means that the battery needs charging.
If the yellow or red indicator is flashing, check that
the Line Test Lead is not shorting or connected to anything
when you plug it in.
Otherwise flashing yellow indicator can mean that the
Transponder calibration has drifted e.g. from being stored
in a closed vehicle in hot sunlight. Let the equipment
settle to between 5oC and 40oC, and then try again. |
| Q. |
What if the Meter displays
"No Transponder"? |
| A. |
Either the Transponder is not connected,
the Meter is connected to the wrong pair, or the pair
is open or short circuit, or for some reason has too much
loss for the two ends to communicate.
Use the Transponder Trace Tone to trace the cable pair. |
| Q. |
What do I do if the Meter
displays 'CAL FAULT' or 'CAL FAIL'? |
| A. |
Check that its temperature has settled
to between 5oC and 40oC (i.e. not freezing or very hot
to touch). Perform Auto Calibration (refer to the User
Guide for details on how to do this).
If the Meter continues to display 'CAL FAIL' after repeated
Auto Calibration, you need to contact
Technical Support (e.g. tech.support@edlaus.com). |
| Q. |
What is the
cause of severe 'ripple' in the high frequency response
of the pair (i.e. between 100 KHz and 1 MHz)? |
| A. |
This is almost certainly caused by bridged
taps. These cause anomalous losses at frequencies where
the length of the lateral is a multiple of half wavelengths
at the test frequency.
The loss of a defect free, unloaded cable pair should
increase steadily with frequency, and is directly proportional
to its length.
(Refer to the User Guide or Training Course for more information.) |
| Q. |
How do I interpret test
results? |
| A. |
The easiest way is to compare the test results
of a pair with the test results of a "good"
pair. Any pair which gives significantly "worse"
results than other pairs of the same length is immediately
suspect.
The other technique is to compare the test results with
the results you expect from the length and gauge of the
pair. The Utility disk supplied with each unit contains
a "Cable Model" which helps you to do this.
Remember that the loss (at any frequency) and the capacitance
of a pair is directly proportional to its length.
(Refer to the User Guide or Training Course for additional
information.) |
| Q. |
How do I download Test
Results and upload preselected Test Parameters and Limits? |
| A. |
The quick answer is that you press [DOWN]
and [TEST] to download, or [UP] and [TEST] to upload.
The User Guide and Utility Disk supplied with each DLTS
contain additional information to help you to connect
the instrument to your PC (if you have problems with this),
and to transfer data between the instrument and your preferred
database or spreadsheet program. |
| Q. |
How do I find my way around
the different tests which the DLTS can perform? |
| A. |
You can press [AUTO] and [TEST] to perform
all the preselected tests of your choice. Or you can select
any group of tests (e.g. Noise Tests) and then press [TEST]
to perform all the Noise Tests.
Or, for specific fault finding, to select the group of
tests you want, then press[] and [[ to select
the particular test you require.
You can also press [EXIT] at any time to get you back
to the main Select Test menu. |
| Q. |
Is technical support available
for the DLTS? |
| A. |
Anywhere, anytime. Email tech.support@edlaus.com
or fax +61 3 9762 3640 in the first instance, for immediate
assistance or advice. Please feel free to use the same
contact for any other input, or for assistance with any
other needs. |